The Singapore Parliament’s passage of the Bill that would empower the Public Transport Council (PTC) to regulate fares of ride-hailing operators is a step in the right direction. But more steps in that direction are needed.

Because ride-hailing operators use artificial intelligence (AI) in their pricing, the regulations need to go beyond mere transparency to look at the factors that the ride-hailing platforms use in their AI to determine the level of surge in their pricing.

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