Insurer Great Eastern (GE) and Singapore-based healthtech startup Doctor Anywhere have partnered launch a spectrum of integrated health and wellness tech services to provide greater convenience for GE’s customers.

Both companies signed a Memorandum of Understanding (MOU) last Friday (19 July) which will see the duo leveraging on platform, content and product resources, as well as tech and industry expertise to meet the digital wellness needs of customers across key markets in Asia.

The first phase will feature an on-demand video consultation service with Singapore-registered doctors. Effective 1 August, about 40,000 insured members covered under GE’s Live Great group insurance programmes will have access to the on-demand video consultations via GE’s Live Great Corporate mobile app.

The service will be progressively rolled out to more corporate clients over the next 6 months.

Upon registering through the app, customers can opt to consult a doctor within minutes or schedule an appointment at a later time. Besides that, patients can self-collect their medication from any of the Doctor Anywhere clinics or have their medication delivered to them within three hours of their consultation.

The prescription details and electronic medical certificates (e-MCs) can also be easily accessed through the app.

This remote-based consultation service enables 24/7 connectivity and is well-catered for those suffering from common sickness. Nonetheless, for conditions that would require a more thorough diagnosis, patients will be referred to a clinic for a physical consultation or a specialist.

“Customers today are becoming increasingly digitally-savvy, and are looking for solutions that are quick and effective. Through our partnership with Doctor Anywhere, we have broadened our group insurance programme to provide cost-effective tele-medicine services that will suit our busy corporate customers. They can cut down on their travelling and waiting times at the clinic and schedule appointments to suit their convenience,” said Dr Leow Yung Khee, Head of Group Insurance of Great Eastern.

“We are thrilled to form this strategic partnership with Great Eastern, a trusted insurer in the region, to strengthen healthcare coverage for their customers. This milestone agreement is a pre-cursor to further investment into technological solutions that improve the patient experience and quality of healthcare, and we look forward to a strong and meaningful collaboration,” noted Mr Lim Wai Mun, Founder and CEO of Doctor Anywhere.